At Toffay, we strive to deliver your personalized gifts safely and on time. Please review our shipping and delivery details below.
Toffay offers a variety of shipping options to meet the needs of our customers. Shipping rates vary depending on the option selected and the destination address. Rates are calculated at checkout.
We ship to addresses in India and select international countries. All rates are calculated at the time of checkout based on your location.
International shipping rates are calculated at checkout. Toffay ships to select countries outside of India.
Toffay requires a signature upon delivery for all orders. This ensures that your order is delivered safely and securely to the right hands.
If your order arrives damaged or is lost, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
Toffay does not offer refunds for customized or handmade products as they are made to order and cannot be resold. If you are not happy with your purchase, please contact our customer service team to discuss your options.
Some fragile items may not be shippable to certain rural or restricted areas.
Customers may be responsible for paying taxes and duties on international orders. These charges are not included in shipping rates.
Customizations may affect delivery time and/or price. We are happy to accommodate special requests.
By placing an order with Toffay, you acknowledge and agree to abide by these shipping terms. We appreciate your business and hope you enjoy your Toffay gift!
toffay.sa@gmail.comSincerely, Toffay Team